Features to look for in a successful online food ordering app
Online food ordering apps have befriended even not-so-technologically-savvy individuals during the last year. Food delivery apps have become the favorite of every foodie by offering them the convenience of ordering tasty delights from the restaurant of their choice without stepping outside their homes’ comfort. If you are in the food business and own a restaurant, building an online food ordering app is essential.
Application for customers
Let’s focus on the facilities that your customers must enjoy while using the app, and it includes navigating through the various restaurants, experiencing a smooth payment gateway. Here are some of the salient features that should be present in the app:
1.Registration and account creation
Although the registration process is vital for companies to collect information about their customers, often users might not be eager to complete the process. Thus, you should keep the registration form simple or even allow your customers to login from their social media accounts.
2.Searching for food
After completing the registration, when your users want to see the restaurants’ results, you would have to make their experience seamless by embedding in various filters based on cuisine, ingredients of foods, etc.
3.Adding a secure payment gateway
When your customers share their payment credentials with you, they would expect you to protect their confidential information. Thus you should incorporate a payment gateway in the cart which encrypts all the data so that your customers feel confident enough to complete the transaction.
Waiting for food without knowing how long it will take makes most of us anxious and tense. Thus you should enable real-time tracking features with the contact number of the delivery person so that your customers would have complete knowledge regarding the estimated time of arrival of their order.
Application for the restaurant
Some of the features that would help you to manage your business are:
You will have to manage the restaurants’ registrations and allow them to receive orders only after the completion of the process.
This is where you can get complete insights into the performance of your online food ordering app. Just with one click, you can check the number of orders placed and your earnings, respectively.
3.Assigning and managing orders
When your customer places an order, you will have to check in with the restaurant and then assign a delivery executive. With the online food ordering app industry getting competitive with every passing day, your strategy needs to be strong enough for sustenance in the long term.